How do I view my current license?
- Open the "Management" tab and select "License".
- There you can see your plan and the selected billing method (e.g., Pro - Paid, yearly).
- The number of licensed and active users is shown (e.g., 7 of 100 active users).
- The storage used is shown (e.g., 1.16 MB / 200 MB).
- The term and the date of the next renewal are shown (e.g., valid until 02/20/2025).
How do I change my current license?
To change your plan or to increase or reduce the number of licensed users:
- Open the "Management" tab and select "License".
- Click "Change Plan".
- Select the plan you want (Free, Starter or Pro) and the billing method (monthly or yearly).
- Adjust the number of users as needed.
- Under "Starting from", choose whether the change should apply "Now" or only from the "Next payment".
- Click "Next" and then "Confirm & Buy". You'll receive the payment information by email from Cleverbridge.
Note: The administrator also needs their own login and therefore counts as an additional user, even if they only handle administrative tasks.
Important: The license is activated once payment has been received. With credit card payment, activation happens in real time. With bank transfer, activation can take up to 48 hours. Keep this in mind when changing your license to avoid delays.
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